Mold and Water Damage in Homes – Windsor Essex Real Estate

Mold and Water Damage in Homes – Windsor Essex Real Estate

Mold_and_Water_DamageCompliments of www.cameronpaine.com

Homebuyers often have concerns about mould, but are their fears justified?
Although thousands of types of mould exist, only a few are actually harmful to people. Toxic varieties, such as moulds from the genus Stachybotrys, can produce chemicals linked to various health problems including sinus infections, asthma and certain respiratory infections. However, mould must generally be present in large quantities to have a noticeable effect on most people.
Mould eats wood cellulose and can potentially affect the structural integrity of wood. Some insurance companies have excluded mould damage from both first party and third party coverage. Property owners may be able to obtain costly site-specific environmental insurance that specifically includes mould coverage.
Mould is caused by water damage or excessive humidity, poor ventilation systems, wet construction materials or poor construction or design. Mould travels on air currents and is all around us, and so it is difficult to find a house that is completely mould-free.
The smell should be the first red flag. Just because a house is nicely renovated and freshly painted doesn’t make it mold free, if there’s a musty, mouldy smell, and lots of plug-ins and potpourri, you should investigate further.
The best advse is use common sense. During a home inspection, the inspector cannot open walls. Therefore, you may need to rely on your sense of smell. If moisture damage has built up in the basement over the years, the smell will reveal it right away, regardless of how nice it looks
If there’s mould in their home, it can be a minor issue involving lack of circulation in the basement, or it could be a serious case of black mould coming through the drywall or baseboard, which probably needs to be ripped out. You can’t just wipe it off.  Either way, the issue causing the mould must be solved and the area has to dry out.
Whether inspecting a home you should always look for signs of water damage.
You should hire a home inspector or other mold professional  if there is a concern
Be sure to inspect moisture-prone areas such as basements, bathrooms and kitchen cupboards. Mould behind a wall will not be visible to you, but signs of mould include:
  • discolouration on finishes
  • staining
  • spotty patterns revealing visible mould growth (which may indicate a larger, unseen problem)
  • musty smells.
Mould issues can usually be resolved. The moisture or water source needs to be located and stopped, and then the mould needs to be removed. If the problem turns out to be widespread and remediation is necessary, it’s important to ensure that the entire problem area is remediated, otherwise the mould infestation could return.
A proper home inspection may uncover indications of mould or structural deficiency issues, although there is no guarantee that it will. However, an inspector cannot speak to chemical contamination or health risks. The inspector may recommend that the homeowner enlist the services of a mould investigator.
Source Edge Newsletter
Avoid Basement Flooding Windsor Real Estate

Avoid Basement Flooding Windsor Real Estate

Avoiding Basement Flooding

Compliments of www.cameronpaine.com

Basement flooding is unfortunately a common occurrence in many parts of Canada. But the good news is that many types of basement flooding may be avoided. This publication explains some of the practical steps you can take to avoid basement flooding.

How Serious Is Basement Flooding?

Basement flooding is now being recognized as a potentially serious problem. There are many negative consequences associated with basement flooding, above and beyond the inconvenient mess and disruption of household routine. Research cites the following impacts:

  • Chronically wet houses are linked to an increase in respiratory problems.
  • Frequent occurrences of basement flooding can result in long-term damage to the building and equipment that may not be covered by insurance.
  • Insurance rates may rise to compensate for repeated basement flooding claims, and/or the minimum deductible may be increased significantly.
  • Property value may depreciate because the basement is prone to frequent flooding.

Before appropriate measures can be taken, it is important to identify the causes of basement flooding. These range from problems originating in the individual dwelling to problems associated with the municipal sewer systems that serve entire communities.

Why Do Basements Flood?

Water can enter your basement for a number of reasons. Water in your basement is most likely to occur during periods of heavy rainfall, or when snow is melting rapidly during a spring thaw. In these cases, your basement can be wet because of:

  • a leak or crack in your home’s basement walls;
  • poor lot drainage;
  • failure of the weeping tiles (foundation drains); and
  • overflowing eavestroughs or leaking/plugged downspouts.

Basement flooding may also occur because of:

  • a blocked connection between your home and the main sewer in the street;
  • a back-up of wastewater in the sewer system (or a combination of wastewater and rainwater from the sanitary or combined sewer system); and
  • failure of a sump pump (in some areas) used to pump weeping tile water.

Basements are also vulnerable to natural river flooding disasters, but these cannot be addressed by individual homeowners.

Flooding Basics

Municipalities attempt to prevent flooding by maintaining the public sewer system. Homeowners with private sewage systems (septic tank and field bed) can appreciate the need for regular maintenance, but unforeseen or accidental problems can occur in any type of system. Here is some municipal infrastructure terminology you should know:

Sanitary Sewer

A sanitary sewer is a pipe buried beneath the street that is designed to transport wastewater from your home. This consists of water from sanitary fixtures (toilets, sinks, etc.) and floor drains inside your house, and in some areas includes groundwater from weeping tiles around the foundation of your home.

Storm Sewer

A storm sewer is a pipe buried beneath the street that is designed to carry storm-related water runoff. Storm sewers are normally much larger than sanitary sewers because they are designed to carry much larger amounts of flow.

Figure 1 — Types of sewer systems serving houses in Canada
Figure 1 — Types of sewer systems serving houses in Canada

Sewer Backup

Extra storm-related water (from sources other than wastewater and groundwater) should flow into the storm sewer or soak slowly into the ground without entering the sanitary sewer. If excess storm water does enter the sanitary sewer system, it can overload this kind of system.
When the sewers are overloaded, the water level in the system rises above normal design levels, and this condition is referred to as “surcharge.” Basement flooding can occur if the home has sanitary fixtures or floor drains below the surcharge level (Figure 2).

Figure 2 — Basement flooding due to combined sewer backup
Figure 2 — Basement flooding due to combined sewer backup

Practical Measures to Avoid Basement Flooding

Basement flooding problems are best diagnosed by working your way down from the eavestroughs and downspouts, to the lot and foundation drainage, and then to the plumbing system — both inside your home and beyond its connection to the municipal sewer system.

Eavestroughs and Downspouts

Water pours out of your eavestroughs into downspouts. If the downspouts are dumping the water right beside your foundation, it drains directly to the weeping tile and can easily overload your home’s drainage. Make sure downspouts extend at least 1.8 m (6 ft.) from your basement wall. Also, be sure the water does not drain toward your neighbour’s basement walls. It should drain away from your house toward the street, rear yard, or back lane. If your downspouts are connected to your home’s sewer system, or weeping tile, disconnect them.
Clean debris from eavestroughs regularly. If they overflow even when clean, replace them with larger size eavestroughs and downspouts.

Lot Grading

If the land around your home slopes in toward the foundation, rainwater heads right for the weeping tile around the basement and can overload your foundation drainage system. The land around many homes settles over time, and then slopes in toward the foundation. If your lot slopes inward, you’ll want to fill in and grade the lot so that, for at least 1.8 m (6 ft.) out from around the foundation, the land slopes away from your house.
Build up the ground around your house so that water drains away from your basement walls. Also, examine sidewalks, patios, decks and driveways. These can settle over time and cause water to drain back towards your basement walls (Figure 3).

Figure 3 — Grading and planting
Figure 3 — Grading and planting

Extend downspouts so that water flows away from your house and does not collect next to the basement walls and windows.
Proper drainage helps to:

  • reduce the amount of water flowing to your home’s sewer system and to the main sewer system, and lessen the risk of sewer backup;
  • reduce water seepage into your home through basement windows and cracks in your basement walls;
  • keep the moisture content of the soil around and under your house stable to reduce the chances of cracking and shifting. If water collects next to your basement, it can make its way to the footings that support the basement walls. The increased moisture may cause the footings to heave or settle; and
  • extend the life of your sump pump by reducing the amount of work it has to do.

Be sure that any drainage improvements you make do not cause water to flow onto your neighbour’s property.

Floodproofing Devices

If your home drainage system or the neighbourhood’s drainage system overloads, you may still be able to prevent rain water and sewage from backing up into your basement by installing one or more floodproofing devices, such as sump pumps or back flow valves. Each installation is unique and some devices (back flow valves) may require a plumbing permit. Check with your municipal office or a qualified plumber before you proceed with any installation

Sump Pit Drainage System

A sump pit drainage system includes a sump pit, a sump pump and a discharge pipe. The sump pit, set into the basement floor, collects water from the weeping tiles around your basement. The pump pushes the water outside your house through the discharge pipe (Figure 4).

Figure 4 — Typical sump pump installation
Figure 4 — Typical sump pump installation

Place your sump pump discharge pipe so that it:

  • drains somewhere onto your property where water can be absorbed, such as your lawn or flower bed; and
  • does not direct water onto neighbouring properties, lanes, sidewalks, or streets.

Sump Pit

  • Clean the pit each year after freeze-up. Weeping tile drainage may carry small amounts of soil, sand and debris into the pit from around your basement foundation.
  • Some water may remain in the pit and cause a musty smell if it sits for a long time. If so, you can flush the pit by adding fresh water until the pump removes the stale water.

Sump Pump

  • Check and test your pump each spring before the rainy season begins, and before you leave your house for a long time. Pour water into the pit to trigger the pump to operate.
  • Remove and thoroughly clean the pump at least once a year. Disconnect the pump from the power source before you handle or clean it.
  • Check the pit every so often to ensure it is free of debris. Most pumps have a screen that covers the water intake. You must keep this screen clean.

Sump Pump Discharge Pipe

  • Check the place where the discharge pipe leaves the house. If the pipe is discharging right against the basement wall, the water will drain down into the weeping tiles and continue to recycle through the system.
  • Check the discharge point regularly to make sure that nothing is blocking the flow.
  • If your pump runs frequently in the winter, and the resulting ice is causing hazardous conditions on the lawn and sidewalks, call your municipal office.

Backwater Valve
A backwater valve is a device that prevents sewage in an overloaded main sewer line from backing up into your basement. The valve automatically closes if sewage backs up from the main sewer (Figure 5). A properly installed backwater valve must be placed so that sewage backup will be stopped and not come out through other outlets in your basement, such as sinks, toilets, showers and laundry tubs.

  • Make sure that you can get at the valve at all times.
  • Check the valve regularly and remove any material that may prevent the valve from operating properly.

You will normally require a permit and inspection to install a back flow valve and sump pit. Since part of the basement floor will be dug up and since proper placement of these items is important, we recommend that you use a qualified plumbing contractor.

Figure 5 — Back flow valves and sump pumps are effective means of avoiding basement flooding
Figure 5 — Back flow valves and sump pumps are effective means of avoiding basement flooding

Additional Protection Measures

There are also several additional flood protection measures that may be considered.

Plumbing Fixture Maintenance

Have a qualified plumber inspect all floodproofing devices and plumbing fixtures (i.e. sump pumps, backwater valves, floor drains, etc.) regularly to ensure proper operation. Check the operating instructions for more detailed information and safety guidelines, or ask your plumber to explain the details of your system to you.

Backup Sump Pump

Severe storms are often accompanied by power blackouts. A battery powered backup sump pump may be a prudent investment. Most pumps are made to fit in beside the main sump pump and also have an audible alarm that warns the main pump has failed so that you can attend to its repair or replacement. There are also water powered backup sump pumps available that run by water flowing through the pump impeller.

Basement Finishes and Furnishings

In the event a risk of basement flooding is still possible, it is advisable to install impermeable floor and wall finishes, such as ceramic tile, to lessen damage and make cleanup easier. Make sure basement furniture has legs that keep the furniture fabrics above any accumulated flood water. Area rugs are a good alternative to full broadloom as these can be removed and properly cleaned in the event of flood damage.

Insurance — Just in Case

Insurance that fully covers basement flooding damage is an important means of financial protection to homeowners.
Most policies include or can include coverage for damage caused by sewer back-up. Make sure your policy includes sewer back-up insurance.
Check regularly with your insurance agent or broker to ensure you have appropriate and adequate insurance coverage, including any extensions in coverage that may be available, which were not previously attached.
Keep a detailed inventory of your residence. It will be invaluable in the event of loss.
Make sure your insurance policies and related records are in a safe location and easily available after an emergency or disaster event.

Acknowledgements

CMHC wishes to acknowledge the contributions of numerous Canadian municipalities to this publication. All of their public information bulletins were consulted during the development of this publication. Their assistance and cooperation are greatly appreciated.

Last revised: 2011.
What to do about a wet attic Windsor Real Estate

What to do about a wet attic Windsor Real Estate

Attic Venting, Attic Moisture and Ice Dams

From CMHC Compliments of www.cameronpaine.com

It is rare for Canadians to visit their attics. For many years building codes have required high levels of attic insulation, making attics less-than-hospitable places. People usually go into their attics for one of two reasons: animal intruders, such as bats or squirrels, or water leaking through the top floor ceiling. This guide deals with water entry, such as roof leaks, ice dams, and attic condensation. Consult your local pest control expert to rid the attic of creatures.

What to Do If Water Comes Through Your Ceiling

Find out where the leak is in your ceiling by measuring its location from the nearest outside walls. Then, go into the attic through the attic hatch. It is often hidden in the ceiling of a closet or in the wall of an attached garage. If it is in a closet, move the clothes out of the closet so loose insulation won’t stick to them. Take a good flashlight and a tape measure.

When walking in the attic in older houses, step only on the wooden joists that cover the floor. The joists are usually spaced every 16 inches. They are often hidden under a pile of insulation. If you step off the joists, you will probably put your foot through the plaster or drywall ceiling below. Many houses, especially in warmer climates, have some type of floorboard over the joists. This makes walking easier but can make air sealing and insulating more complicated.

Floor section
Floor section
Figure 1: Typical attic floor insulations

Most houses built since the 1970s do not have attic rafters and joists, but trusses – usually at 24 inch centres – with the ceiling below attached to the lower chords. Walking in trussed attics is trickier than walking in older attics.

If you find vermiculite insulation in your attic, do not disturb it. Loose-fill vermiculite insulation may contain small amounts of asbestos, and you should consult a professional if it is going to be disturbed. CMHC’s information piece Asbestos provides additional guidance.

One further caution: if you find a significant amount of animal droppings from bats or birds, do not disturb them. They can grow molds that can cause several illnesses. To clean up droppings, you need good respiratory protection (masks) and clothing that can be bleached or discarded.

Find the water leak. Use the tape measure to roughly locate where the water is dripping through the ceiling below. Lift the insulation in this area to find the pooling water. Sometimes the water runs along the attic floor for quite a distance before coming through the ceiling.

Trace the water to its source. Look for leaks in the roof, especially around chimneys, plumbing vents, and attic vents – anything that penetrates the roof sheathing. Quite often the roof flashing is defective and needs replacement. If the sheathing (either boards, plywood, or composite board) along the lower edge of the roof is soaked and you can see a corresponding accumulation of ice on top of the roof, ice damming is occurring. This means that water is backing up under the shingles. Shingles are designed only to shed water running down, not up. Ice damming is covered at the end of this guide.

Your inspection may find that leakage is not the problem: the whole attic or part of it may be dripping with condensation or covered with frost.

Attic condensation and ice damming are related. Both can be caused by warm, moist air leaving the house and entering the attic. Attics will be in good shape if there are no holes, air leaks, or bypasses from the house to the attic and there is sufficient insulation to keep house heat from escaping. If you can ensure good air sealing and insulation, the attic will remain cool and dry, as if it were outside. For example, it is rare to see moisture problems or ice damming on the roof of a detached garage or unheated barn.

What To Do About a Wet Attic

There are many signs that an attic is wet. Prolonged wetness will rot out the roof sheathing. Often this is first noticed when re-shingling. If you have ceiling leaks only in the spring, it may be that ice has been forming on the sheathing all winter and it suddenly melts when a warm spell arrives. You may see water stains or evidence of mold on the sheathing, rafters, or trusses when you are inspecting the attic. You may find the insulation has been packed down or stained by water or ice. The smell of a moldy attic will enter the house under certain weather conditions, usually in summer.

The usual response is to increase attic ventilation. This is the wrong approach. In some cases, adding ventilation will actually pull more moist house air up into the attic and make the problem worse. The best way to fix a wet attic is to stop air movement, or leaks, from the house. Once this is done, the existing ventilation is usually more than enough to keep the attic dry.

It is important to stop air leaks because a heated house is much like a chimney. Both a house and chimney are containers of warm air surrounded by cold air. Both tend to draw air in at the bottom and expel it at the top. All winter, a heated house is trying to push air through the top floor ceiling into the attic. Block up those air leaks and keep the warmth in the house to save both energy costs and damage to your attic.

Air leaks are usually found at penetrations or discontinuities. Safety regulations prevent sealing of many types of pot lights in top floor ceilings. House air is dumped into the attic through them. Choose sealed pot lights or avoid them on the top floor.

Bathroom fans need to be ducted outside. Make sure that they are properly vented. If the ducts are located in the attic, ensure that they are solid metal rather than flex duct, insulated and sloped to the outside. Do not wrap the insulation in plastic as this will trap moisture.Taping the duct joints, or sealing them with mastic, is helpful for controlling leakage.

Plumbing stacks and chimneys are often sources of air leakage. Seal these where they pass through the attic floor. For metal chimneys inside a chase or for old masonry chimneys, you may need help from an expert to ensure proper sealing and avoidance of fire hazards. Seal holes made for electrical wiring and cable installations.

There will be little air leakage in the middle of sheet of drywall or in the middle of an unbroken plaster ceiling.There may be many air leaks where partition or bearing walls meet the ceiling or around the perimeter of the house where the attic floor (or top floor ceiling) meets the outside walls.

All discontinuities should be inspected and sealed if necessary. Look for bypasses.They are major air passages from any floor into the attic. Dropped ceilings in the room below will often conceal a direct connection to the attic. Concrete block party walls between row houses often move house air into the attic.

There are several ways to check for these large and unexpected leaks. The blower door tester can pressurize the house with a big fan and amplify the leakage. Searching the attic at night for lights from below can be helpful. Scanning batt insulation for dirty areas which have been filtering the air from below is also useful, although such straining seems to occur less frequently with blown insulation. Sometimes the holes are so big that you can see into the house below.

Some houses have heating or air conditioning ducts or equipment in the attic.These can be the major source of air leakage and heat loss in the attic. Good information on how to seal and insulate these devices has been published in Home Energy Magazine, available in some libraries.

Leaks can be sealed with caulking, expanding foam, plastic, or other methods. There are a number of publications giving details on sealing methods, including “Keeping the Heat In” from Natural Resources Canada, 1-800-387-2000 in Canada or (613) 995-2943 outside Canada. An electronic version is available on the web at: http://www.oee.nrcan.gc.ca/keep_heat_in/

In an older house, the most thorough way to air seal an attic floor is to clear away insulation from each joist bay and seal all discontinuities. If the attic joists are covered with floor boards, a thorough job includes lifting them to expose the ceiling below. Do this for the entire attic except for areas underlain by unbroken ceilings in a large room. It sounds difficult, but for most attics it should not take more than a day for a two-person crew. Wear good dust masks. Do the work in the fall when the attic is not too hot. Doing only obvious discontinuities without lifting all the insulation can be effective but may result in missing some air leakage paths.

While you are up there, why not put some more insulation down? Make sure that you have at least 300 mm (10 in.) of loose insulation or batts.There are only minor differences in the insulating quality of fiberglass, rock wool and cellulose.They all work well in attics.

Where to look for leaks

  • around plumbing stacks or plumbing walls
  • chimneys through the attic
  • any light fixtures from the ceiling below
  • electric wiring
  • ducting for fans or heating systems
  • perimeter walls
  • partition walls
  • party walls
  • above pocket doors
  • above lowered ceilings
  • where the side of a cathedral ceiling meets an open attic
  • split level discontinuities
  • where additions meet an older section of the house
  • above rounded corners or staircases
  • balloon frame walls
Details
Figure 2: Leakage areas on split level houses

Attic Venting

If you have properly sealed the attic you should not need more attic ventilation. Attic ventilation is overrated. In winter, the cold outside air cannot hold much humidity or carry moisture away from the attic. In summer, attic temperatures are more affected by the sun and shingle colour than by the amount of ventilation.

Recent research shows that identical attics, with one unvented and the other vented to code, have much the same humidity and temperature. Attic computer models show that attics in damp coastal climates may actually be drier with less ventilation.

Building codes require attic ventilation. Ventilation may make a difference in a borderline situation. Attic ventilation is driven primarily by wind. To ensure thorough venting, have openings at the soffits and then higher on the roof at the ridge, gable end, or high on the roof surface. The requirement for attic vent sizing is nominally 1:300 (or one square foot of vent size for every 300 square feet of attic floor area). If you wish to improve your attic venting, ensure that it is as well distributed as possible. Do not worry about meeting the 1:300 requirement exactly. Vents should be screened to keep out animals and insects. If you are using soffit vents, make sure that there is a space between the roof sheathing and the insulation for the ventilation air to pass. Commercially available plastic or card board forms can be used, or the extruded polystyrene board option described in the Ice Damming section.

Ice
Figure 3: Insulating the outside edge of the attic floor

Ice Damming

Ice dams are the large mass of ice that collects on the lower edge of the roof or in the gutters. As more melting snow (or rain) runs down the roof, it meets this mass of ice and backs up, sometimes under the shingles and into the attic or the house.

Ice damming usually occurs with a significant depth of snow on the roof. If the attic temperature is above freezing, it warms the roof sheathing which melts the snow lying on the shingles. This water runs down the roof until it meets the roof overhang, which is not warmed by the attic and will be at the temperature of the surrounding air. If the air and the overhang are below freezing, then the water will freeze on the roof surface and start the ice dam.

Detail
Figure 4: Formation of an ice dam

An attic with no insulation will generally not have a problem with ice dams. The heat coming through the attic will tend to melt snow off as it lands and prevent much accumulation. A well-sealed and insulated attic will generally not have ice dams. Like the example of a detached garage, this generally results in a cool roof and no great amount of melting. Ice dams are more frequent if the roof is complicated by many valleys and dormers or there is a large roof overhang.

Ice dams will first show up where there is inadequate insulation or major air leaks. One way to find these locations is to look at the roof with the first heavy frost in fall or light snow. Watch where the snow melts off first and find out what is under that spot on the roof. One common sight in such conditions is a horizontal melt line across the roof of a storey-and-a-half house, where the short kneewall meets the ceiling. Other places would be beneath a roof-ducted exhaust fan or over a leaky attic access hatch. The basic relief for ice damming is to seal all attic air leaks and insulate thoroughly, the same solution as for attic condensation.

Many attics, including those under low-sloped roofs, do not have enough space for adequate insulation at the edge of the attic floor. If soffit insulation requires a baffle to keep a ventilation opening against the sheathing, often there will be only 100 mm (4 inches) of space for insulation. This will tend to melt the snow off just above the over hang and promote ice damming. Try to put the best insulation possible at that edge to reduce heat loss. Blown foam is ideal as it air seals as well as insulates.

Cut pieces of extruded polystyrene will help as well. Mount a piece of extruded polystyrene 25 mm (1 inch) from the sheathing to maintain the ventilation air space and fill between this board and the attic floor with good insulation.

Ice dams caused by cathedral ceilings are more difficult. The same principles apply to preventing ice dams — stopping house air leaks, good insulation, perhaps ventilation — but cathedral ceilings are harder to get to. If you have ice dam problems with cathedral ceilings, you can fix the problem when re-roofing. Remove the sheathing, seal and fill the cavities with insulation, and replace the roofing material. A well-sealed roof will not need ventilation. If you are uncertain whether the sealing can be done effectively, leave a ventilation channel under the sheathing from the soffit to the peak. Sometimes insulation can be added to the ceiling inside, although this approach will not catch the air leakage.

An extensive and expensive ice dam solution is to make the roof impermeable by using a self-sealing membrane under the shingles. Building codes require such membranes on the lower part of the roof in new houses. Note that these membranes do not stop ice dams, they just prevent the water from leaking through the roof sheathing. Ice damming can still create the unsightly ice build-up and possible damage to shingles and gutters, but you may be spared the leakage into the house.

Do all these ice damming solutions sound like too much work? There are many quicker solutions that are popular, but in the end have drawbacks. You can attach electric cables which will melt channels in the ice, sometimes alleviating a problem. Cables use a significant amount of electrical energy as well as being an eyesore on most roofs.

Removing gutters will keep them from becoming ice traps, but gutters are valuable: they keep roof water away from your basement. Attacking ice dams every winter with an axe or ice pick is a good way to shorten shingle life — and a good opportunity to fall off a ladder. At least one person has had success with filling nylon stockings with salt and laying them in the gutter. Some corrosion and environmental damage may result.

For some older houses with complicated roofs, it may be impossible to completely eliminate ice dams without resorting to some of the methods above. However, for most houses, the preferred solution is to keep house heat out of the attic, by air sealing and insulating, and avoid weaker alternatives. Spend the time to fix it properly and you will not have to worry about it again while you live in that house.

Additional Resources

Developed by Natural Resources Canada (NRCan), the ecoENERGY initiative provides a residential energy assessment service delivered by local organizations across Canada for a fee. Retrofits may be eligible for grants. To find a local service organization or grant information, visit http://www.ecoaction.gc.ca or call 1-800-387-2000.